My family came into town for my graduation, I was very excited for the prime location of the hotel and accessibility. They paid surge pricing for graduation, very understandable not a problem at all. The rooms were in terrible shape holes in the walls, sinks and shower not draining, and all soap dispensers broken. Also a very important note if you’re wanting to sit with your family and have a drink not the place. Bartender was extremely rude, short, and snappy. Abismal service and would highly recommend finding an Airbnb or anything else. Would even stretch it far enough to say you’re better off just sleeping in your car….

Love the atmosphere and the drinks are good, but tonight was uncomfortable. My friend and I (both well over 21 and repeat customers, though definitely in the younger crowd) were questioned about the addresses on our IDs and asked to confirm where we live, which felt excessive. Within minutes we then overheard the bartenders gossiping about fake IDs and how to tell if one is real in a way that felt directed at us. When we asked to close out and handed over our card, it wasn’t returned for about 10 minutes while the gossiping continued. We left feeling singled out and unwelcome, and due to the service we won’t be returning

GREAT hotel. We needed a couple extra things during our stay and the staff took care of us without any issue. The bar area was really nice and so were the rooms. The location was perfect as well. 10/10 will definitely stay there again.

It's decorated cute, but I was grossed out when we got to our room and found dried crusty pee on the toilet seat and black and orange crud growing in the shower grout.... Apparently cleaning the grout isn't a thing (hint... Tilex works). Also, dried grout stuck in the sink. And, you have to reach in and get sprayed with freezing cold water to turn the shower on because you can't open the glass door where the faucet is....hope you like cold showers. Additionally, you can hear the slightest noise people make outside your room... Very noisy, I am a light sleeper, so that was frustrating. The beds are NOT comfortable. And if you want to hang out in the lobby for a glass of wine... Bring your own, they only have gross cheap stuff. Edited to add, the last night of our stay, one of our neighbors had a dog that was scratching at the door and barking LOUDLY. There should be some kind of rule against leaving dogs alone...or no dogs at all. I did call the front desk about it and they were more than happy to move us if we wanted, which we gave them till we were ready to go to bed to return and get their dog under control. I'm hoping they called the owners and told them to come get their dog under control. Why would people be so inconsiderate? I do put this on the hotel, though for allowing them in the first place.

It is dirty, old, and unkept. I really question why the Hilton graduate is categorized as a 4 star hotel When you pull il there is no help with bags, staff untrained in hospitality. The lobby is quaint, decorated eclectically which is what the Graduate properties are all about. It really goes down hill when you get to the rooms. We had 2 rooms on the 10th floor. Carpet in rooms were stained and dirty. Bathroom sink clogged and drained slowly. Scuff marks everywhere. It felt so dingy that I didn't feel comfortable laying on top of the bedding or walking barefoot on carpet. No glassware in bathroom. No basic amenities like toothbrush kit, shaving kit, comb, etc. Air conditioning could not be adjusted and just ran when it wanted. The room slept warm. Location is amazing but no way will I spend this kind of money again with this property. So not recommend.